About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video athttps://youtu.be/ilO5cv0G4mQ

Now Hiring for On-Time Performance Monitor!

Why Work for Us?

• Competitive Wage: $25/hour

• Great benefits including health, vision, dental insurance, and 401K

• Life insurance, Disability insurance, and Paid Holidays

• Employee Assistance Program

• Career Advancement Opportunities

Transdev is seeking an On-Time Performance Monitor who is a valued member of the team and is responsible for optimizing the use and monitoring of our Tracking and GPS System to maximize on-time performance and meet customer expectations. 

Responsibilities:

• Research and analyze scheduled trip real-time performance utilizing CAD/AVL software.

• Match daily roll-out with assignments in CAD/AVL to ensure all operators are signed in correctly.

• Analyze real-time performance on routes to minimize bunching.

• Coordinate with Dispatchers when problems arise, to come to, a quick and adequate solution.

• Monitor daily traffic trends utilizing available websites and news reports.

• Research daily route status and correct any issues, regarding incorrect vehicles, and/or assigned trips in the system.

• Daily monitoring of CAD/AVL system to ensure it is operating correctly and submit reports to the Operations Manager.

• Submit other reports as assigned.

• Monitor time exceptions of operations for validity and report to the Technology/Operations Manager.

• Perform various other duties as assigned.

Qualifications:

• 1 year Dispatch experience

• Ability to drive out to the routes to check systems.

• Excellent knowledge of the surrounding area is preferred.

• Ability to work independently.

• Ability to multi-task and prioritize work assignments.

• Basic computer skills and ability to operate Microsoft Office programming.

• Ability to communicate effectively and work in coordination with other departments is critical.

• High School diploma or equivalent.

• Must have excellent customer service skills. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in the U.S. without restrictions for any employer at any time; andbe able to pass a drug screen and background check.

California applicants: Please Click Here for the CA Employee Privacy Policy.

Job Category: Operations Support

Job Type: Full Time

Req ID: 2977

Pay Group: 2Y9

Cost Center: 226

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.